Last Updated: September 25, 2026

1. Company Information

Havelinq.com is operated by:

Jiangxi Huaiziyou E-commerce Co., Ltd.

Registered Address:

Room A2401, Dingfeng Central,
No.1368 Honggu Middle Avenue,
Honggutan District, Nanchang City,
Jiangxi Province, P.R.China

Contact Email:

service@havelinq.com

Phone:

+86 15654886523

Person in Charge:

Jiahua Deng

Customer Service Hours:

Monday-Friday 9:00 AM-6:00 PM PDT

Throughout this Shipping Policy, “Havelinq”, “we”, “us”, and “our” refer to Jiangxi Huaiziyou E-commerce Co., Ltd.

Thank you for shopping with Havelinq.

This Shipping Policy explains our shipping methods, delivery times, shipping fees, and related information for orders placed through Havelinq.com.

Havelinq is committed to providing reliable delivery services and a smooth shopping experience for customers purchasing mirrors and home lifestyle products.

2. Shipping Destinations

Havelinq currently provides shipping services to customers in the United States.

Shipping availability, shipping fees, and estimated delivery times may vary depending on the shipping address, product availability, and selected shipping method.

3. Order Processing Time

Orders are processed after payment confirmation.

Processing time:

1-3 business days

After your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Please note that processing times may be slightly extended during holidays, promotional periods, or peak seasons.

4. Shipping Methods and Fees

We provide the following shipping options:

Express Shipping

Shipping Fee:

$5.99

Available for orders:

$0.00 - $48.99

Estimated Delivery Time:

5-10 business days

Return Period:

180-day free returns from the date of delivery

Free Express Shipping

Shipping Fee:

Free

Available for orders:

$49.00 and above

Estimated Delivery Time:

5-10 business days

Return Period:

180-day free returns from the date of delivery

Orders of $49.00 and above automatically qualify for Free Express Shipping.

Standard Shipping

Shipping Fee:

$2.99

Available for orders:

$1.00 - $38.99

Estimated Delivery Time:

7-15 business days

Return Period:

180-day free returns from the date of delivery

Free Standard Shipping

Shipping Fee:

Free

Available for orders:

$39.00 - $48.99

Estimated Delivery Time:

7-15 business days

Return Period:

180-day free returns from the date of delivery

Free returns apply to all four shipping options, subject to the requirements stated in our Return & Refund Policy.

Shipping fees and available shipping methods will be automatically calculated and displayed at checkout before payment is completed.

5. Tracking Information

Once your order has been shipped, we will send a shipping confirmation email with your tracking number.

You may use the tracking number provided to check your package delivery status through the carrier’s tracking system.

Please allow 24-72 hours after shipment confirmation for tracking information to become available.

6. Shipping Delays

Although we work to ensure timely delivery, delays may occasionally occur due to circumstances beyond our reasonable control, including:

• Carrier delays

• Weather conditions

• Public holidays

• Customs processing

• Incorrect or incomplete shipping information

Delays caused by these circumstances do not qualify as automatic order cancellations or refunds.

If you experience a shipping issue, please contact our customer service team for assistance.

7. Address Information

Customers are responsible for providing accurate and complete shipping information during checkout.

Please ensure the following information is correct:

• Full name

• Shipping address

• Apartment or unit number

• Contact information

If you notice incorrect information after placing an order, please contact us as soon as possible.

Once an order has entered processing or shipment preparation, address changes may no longer be possible.

8. Customs Duties and Taxes

Customers may be responsible for any applicable customs duties, taxes, or import fees required by local authorities when such charges apply.

Havelinq is not responsible for delays caused by customs procedures or government inspections.

9. Lost, Damaged, or Missing Packages

If your package is lost, damaged, or has not arrived within the expected delivery timeframe, please contact us.

Please provide:

• Order number

• Customer name

• Shipping details

• Photos or relevant information if applicable

Our customer service team will review the situation and assist with the next steps.

10. Contact Us

If you have any questions regarding shipping, please contact us:

Email:

service@havelinq.com